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Clinical Manager - Residential
Job Code:20-109-005
Campus/Location:Vince Smith Campus
FT/PT Status:Exempt
Work Hours:8:00 AM - 5:00 PM

Job Responsibilities:
Highly responsible professional position providing individual, family and group substance abuse and mental health therapy to patients and families in the residential and day treatment programs AND assists in the hiring, development, and ongoing supervision of residential clinicians and care coordinators including clinical review, supervisory sign offs, and progressive discipline for residential programs.

1. Attains and maintains a working knowledge of 12 core functions of addiction.  

2. Appropriate use of ASAM and DSM-IV.

3. Reliably carries a caseload of up to 10 patients.  

4. Consistently strive to improve patient care and record keeping and to respond positively to peer and supervisory feedback to improve service delivery.

5. Effectively conducts screenings, group and individual therapy; family counseling; treatment and planning revision; crisis counseling, co-facilitates multi-family group.  Collects and conducts alcohol and drug urinalysis.

6. Efficiently and accurately completes case reviews, evaluation, case management, and review and audit of charts.  Serves in clinical on call rotation and will make executive decisions in coordination with program director when necessary.  

7. As needed, will cautiously transport patients. Will carefully adhere to FL. traffic and driving safety regulations during each transport.

8. Effectively thinks and functions in a crisis situation with minimal supervision.  Reports to supervisor any problems in program effectiveness.  

9. Appropriate use of time management to ensure time is used efficiently and patient care is provided in a timely and efficient manner.  

10. Routinely handles difficult situations with co-workers and patients. Works with other staff to ensure patient needs are met.

11. Identifies problems and works together with solving.  Shares job responsibilities evenly and helps others when needed.

12. Promotes an overall professional presentation to co-workers, patients, and patients collateral sources.    Conducts self in professional and ethical manner with co-workers and patients.  

13. Routinely willing to take on additional duties to assist supervisor and co-workers.  Dependably works hours that are needed to ensure the needs of the department are met. 

14. Actively involved in professional associations outside of SalusCare, such as FADAA, CBAPF, Florida School of Addiction Studies, etc.

15. Routinely displays a working knowledge of applicable state & federal laws, SalusCare, and department policies and procedures.

16. Consistently complies with mandates of all SalusCare/DCF/CARF and other applicable fund source regarding documentation - including quality and timeliness.  

17. Will continuously observe confidentiality as per company standards. This will include written communications within and outside SalusCare, including reports to referral sources.  

18. Reliably attends relevant meetings/committees and offers improvement suggestions. Regularly shows a willingness to assist supervisory staff in implementing new policies and procedures.

19. Work well with other staff and clinicians to ensure patient needs are met.  

20. Assures that minimum of direct service hours are met for the department.  

21. Consistently demonstrates good attendance and reliability by doing the following: consistently reports to work on time; reliable work performance; no abuse of leave/PTO policy; adequately plans leave and makes every effort to cover responsibilities in exigencies and coordinates training/workshops/meetings with supervisor as necessary.  

22. Utilizes staff training opportunities to enhance skills needed for delivery of patient services.  Obtains a minimum 16 hours of training per year and attends all mandatory training.  Meets CEU requirements for licensure/certification as applicable.

23. Will attain/maintain competency with agency electronic health record and use it effectively within required time frames.

24. Consistently displays cultural competence and sensitivity and ensures services provided incorporate patient-specific cultural values

25. Provides leadership to clinical peers.  Provides clinical direction on assessment, treatment, and discharge planning strategies.  

26. Maintains reliable communication with Residential programs senior leadership on all matters relevant to departmental routine, risk management, and overall patient care

27. Participates and ensures treatment team process runs efficiently throughout the shifts & communicates with internal/external referral processes for prompt placement. Provides patient assignments to clinicians as needed

28. Encourages direct and open communication among team members in order to provide the most effective treatment outcomes for the patients served.  Emphasizes the importance of teamwork and the unique skill set each member brings to the team.

29. Promotes an overall professional presentation to co-workers, patients, and patient collateral sources.  Conducts self in a professional and ethical manner with co-workers and patients.  Assists in availability to address and resolve complaints from team members, patients/families, and stake holders.

30. Participates in new staff interviews. Assists new team members with training in the completion of progress notes, assessments, treatment planning, and discharge planning activities.  

31. Assists in the completion of clinical reviews including supervisory sign off for all residential documentation.  

32. Active in all areas of staff development including supervision, development, and discipline.  

33. Serves in Administrator on Call rotation making executive decisions as needed.  

34. Successfully performs other related duties as assigned by supervisor.

Job Qualifications:
  • Master’s degree from an accredited university in a human services field and CAP or licensure required.
  • Must have at least 2 years’ experience working in a substance abuse setting.
  • One (1) year supervisory experience.
  • Must have general knowledge of co-occurring disorders in order to best serve our population of patients.
  • Literacy in MS Word, Outlook, and Excel are required.
  • Must be able to attain competence with the company electronic health record and use it effectively within the required time frames.