Important notice: SalusCare, Inc is an equal opportunity employer. All applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic information, marital or veteran status, disability or any other characteristic protected by law. SalusCare, Incis a drug free workplace and adheres to the drug free workplace program as outlined under Florida worker’s compensation law. All applicants being considered for employment will be required to undergo a drug screen. Refusal to submit or positive results of the test will prohibit you from being offered employment.
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Financial Counselor
Job Code:21-033-002
Campus/Location:Ortiz Campus
FT/PT Status:FT
Work Hours:8:00 AM - 5:00 PM

Job Responsibilities:
1. Daily contact with individuals accessing services to verify pay source, financial eligibility and demographics.

2. Calculate and verify discounts according to the sliding fee scale.

3. Set up payment plans, as appropriate.

4. Work daily schedules of assigned providers.

5. Identify opportunities to increase insurance billings.

6. Maintain accurate files of correspondence.

7. Return all voice mail messages by days end and follow-up accordingly.

8. Demonstrate an understanding and respect for cultural competence and sensitivity when interacting with consumers of SalusCare, Inc. services.

9. Promote internal and external customer satisfaction through the use of exceptional customer service skills.

10. Maintain compliance with staff development training.

11. Serve as a resource about SalusCare, Inc. for visitors seeking a staff person or location.

12. Routinely demonstrates a sound understanding of and commitment to complying with CARF standards.

13. Will attain/maintain competency with agency electronic health record and use it effectively within required time frames.

14. Other related duties as assigned by supervisor.

Job Qualifications:
H.S. Diploma or equivalent required. Requires six months of work experience in a medical office environment. Experience with direct patient contact and a working knowledge of insurance is preferred.